Everyone has experienced some kind of theft in their lives Ryan Callahan Olympics Jersey , whether it is having their pocket picked, house broken into, their bank accounts hacked, or identity theft. Fraudsters are very clever at what they do and any organization that has a large client base has to guarantee they have taken extra security measures to safeguard that their customers' personal records remain secure.

Traditionally, anyone using audio services David Backes Olympics Jersey , such as telephone banking, to access accounts and financial details has been required to enter their account numbers, and a secret pin code. However, there is now a much more effective method organisations can implement to protect their customers' personal information, voice-enabled caller identification and verification solutions can authenticate callers Dustin Brown Olympics Jersey , providing protecting to both the customer and organisation.

Voice recognition systems remove the need for call agents to ask the caller questions to confirm their identity, and additionally ensures the caller can't influence an agent into providing information the caller is not entitled to know. Who has access to a callers personal details is also restricted by only allowing the call agent that needs them to see them, meaning both the caller and call agent are protected.

Everyone's voice is unique, just as fingerprints are, so if you are interested in providing a higher level of security to clients and making your phone systems work much quicker and more effectively Kevin Shattenkirk Olympics Jersey , then you should check out voice recognition software.

Voice recognition applications are used in all kinds of businesses and are particularly useful for those who receive thousands of calls a day where client identification is paramount. Not to be confused with speech recognition, it's a completely different system in the way it works. Speech recognition systems translate what a user is saying in order to direct them to the next step or correct department and are commonly used for telephone banking and information services. Voice recognition, on the other hand, identifies the caller by analyzing the distinctive aspects of their voice and confirms they are who they say they are.

Advances in technoogy means that these days voice applications are much better at being able to understand callers with different accents, tones Brooks Orpik Olympics Jersey , and level of fluency. New applications now have the ability to understand up to 160 words a minute and are extremely efficient and accurate, however there are exceptions to the rule and some callers will still experience problems due to the way they speak or the level of their voice.

: Voice biometric software can save your company a lot of time, as well as minimize the need for a large number of staff to be available for answering calls. The caller can be identified before the call is put through to a customer service agent so the interaction is more personal as the caller can be referred to by name, it also does away with the usual verbal identity checking that has to normally be undertaken by the agent, thus saving valuable time and energy.

: Voice recognition works by identifying the characteristics of an individual's voice that is then analysed Ryan Suter Olympics Jersey , measured and stored, when the caller speaks the system rapidly locates the stored data and they can be identified. Your voice has more than 100 different characteristics, this is even more foolproof than using fingerprints for identification purposes and is a highly secure method of way of identifying and authenticating a particular individual by telephone or microphone.

It can be operated alongside various audio capture devices, such as mobile phones, landlines telephones Ryan McDonagh Olympics Jersey , and PC microphones. When the user first registers for the service they are requested to repeat particular wording or numbers in a given sequence. This generally has to be repeated a few times to allow the technology to collect enough data on the voice which it can then use to identify the individual accurately.

Facilitating voice biometrics in your company will guarantee you have the safest and most secure method to identify your clients, albeit in a way that is not going to offend or irritate anyone. It allows the speaker to answer questions or say a phrase in a very normal and unassuming fashion. It can be very easy for someone to get details of another persons personal information, using voice recognition software can prevent this as it is immensely difficult for anyone to get hold of your voice print. Check out further information on call centre technology and make your business one your customers know they can trust.>A POWERFUL AND EFFECTIVE CYBER-SECURITY TOOL 聯NORTON ANTIVIRUS聰

Posted by john1019 on May 14th, 2019

The old childhood warning “Stranger danger”! has withstood the test of time even in our modern, developed world. Now that most of our daily procedures and activities are automatized and available for use on the Internet Paul Martin Olympics Jersey , we need to take the same level of precaution we did as children, crossing to the other side of the street whenever we saw a suspicious stranger. This precaution is needed even more after seeing some critical statistics surface, claiming that nearly one-third of the world’s computers are infected with some type of malware.

We’ve all heard about them, and we all have our fears. For everyday Internet users, computer viruses are one of the most common threats to cybersecurity. Statistics show that approximately 33% of household computers are affected with some type of malware Cam Fowler Olympics Jersey , more than half of which are viruses.

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